%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
\section{Define Stakeholder's list}
\label{sec:stakeholder_list}
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

\indent In traditional input-output models of the project, the project team
converts the inputs into usable outputs which customers buy, thereby
returning some capital benefit to the team. The stakeholders, in our
case, are the customers, and the team puts their need first.

\SM{} project was initiated by Guillaume \tsc{Doriry}, who is IT Account
Manager France and South Europe, also Local Application Support team's
Manager. Local application and Infrastructure support teams needed to
have good vision of systems used on each site of company. So it was
clear that LAS and BIS were principal stakeholders.

To have a recent and right information about all applications, we
decided to speak directly to business. If we gather the information
not from a person, who uses applications in everyday work, it can
cause misunderstand of process and we can make mistakes in
modelisitaion. The business unites expressed need in this kind of
job. Business would like to have a clear and updated vision of all
applications that they are using, to detect duplicated systems and to
automate manual process. So different business areas could find
utility of system map, they are stakeholders.

Except the local applications, users use a lot of global, central,
systems. The Global teams like GDST, GIST, GSST or
RS\,\footnote{\tbf{R}egional \tbf{S}upport} are developing
and supporting these systems, they are doing also all infrastructure
deployment.

So as we wanted to make our System Map not only for local
applications, but also for all systems used on site, \MIS{}'s other
teams were concerned by our project. Support teams would like to
measure impact of incidents on other systems. They'd like to see some
specific detailed information on system map. Global teams are
stakeholders.

To resume stakeholders for System Map project are local application
and infrastructure support teams; \MIS{}'s other teams like GDST,
GIST, GSST, RS; Functional (Key) users on business side.

You can see on figure~\ref{fig:stakeholders} what the different teams
are expecting from \SM{}.

\begin{figure}[!htbp]
	\centering
	\includegraphics[width=16cm]{graph/stakeholders}
	\caption{Stakeholders expectation from \SM{}}
	\label{fig:stakeholders}
\end{figure}
